Promotion on Hold Unit

Using the newest technology available on the market, the DPU-2000 (Digital Playback Unit series-2000) uses programming similar to CD writing, making certain that your callers receive a clear, concise sound.

"On Hold Marketing" Companies

Spend thousands to millions of dollars on advertising and marketing, trying to create an "image", yet they overlook the image they show when putting a caller on "hold" to...

silence

How about this... By giving your clients information about your company and products while they wait to speak to you, you increase your sales!

16% of surveyed callers made purchases based on information they heard while on hold. Professionally produced custom on-hold messages can keep callers on the line up to 25% longer than "dead air".

But does it work?

After installing on hold marketing, Air Canada's abandoned call ratio dropped from 10% to 2%. - Airline Executive Magazine
80% of callers prefer on hold messages to other options and 16-20% purchase based on offers heard on hold. - Maximarketing
94% of all marketing budgets are spent to induce a customer to call and only 6% to handle the call once it is received. - The Inbound Telephone Call Center
Nationwide Insurance estimates their callers remain holding 130% longer than before they began using hold marketing. - Inbound/Outbound Magazine
5% of North American firms use customized on-hold messaging. That puts the other 95% at a marketing disadvantage. Is that you? - Sales & Marketing Magazine
The average business manager spends 15 minutes every day on hold. That's 65 hours a year. - USA Today

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Promotion on Hold Unit

"On Hold Marketing" Companies

But does it work?